Job Description

At Kelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. How about this one?  We’re seeking an  Administrative Assistant  to work at  Apria,  a leading US provider of home healthcare equipment in Irvine, CA . With us, it’s all about finding the job that’s just right.

Why should you consider a position as an Administrative Assistant?

• 1st Shift: 8:30am – 5:00pm, Monday through Friday
• $18.83 per hour
• Long Term Temp (3 months +)

What’s a typical day as an Administrative Assistant? You’ll be:

• Act as first point of contact to patients arriving in person.
• Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary.
• Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
• Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines. Requests health plan authorizations/information as required; either electronically or verbally.
• Review of new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
• Collect credit card payments and billing information, reconcile daily receivables, and submit to the lock box.
• Perform outbound customer satisfaction calls to patients and referrals.
• May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices and other respiratory equipment.
• May perform functional tests on certain respiratory equipment.
• Performs other duties as required.

You may be a good fit for this position, if:

• You have 2 years of related work experience,
• You have a high school diploma or equivalent.

What happens next:
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be an  Administrative Assistant  today!

#IN 9478885

Job Tags

Hourly pay, Full time, Temporary work, Work experience placement, Day shift, Monday to Friday,

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